Exchange Policy
Born Hood Clothing clothing size and color exchanges, eligibility, and steps.
Exchange eligibility
For eligible, standard non-customized products purchased directly from Born Hood, an unworn, unwashed item may be considered for a size or color exchange if requested within 30 days of delivery. Availability of the replacement is not guaranteed until confirmed.
Made-to-order products
Merchandise printed or produced specifically for an order may not be exchangeable for a discretionary change of size or color. Incorrect, misprinted, damaged, or defective items remain eligible for appropriate remedies in accordance with applicable law.
How exchanges work
Start with the order number and original selling channel. Describe the received item and the preferred size or color. Follow the instructions given by order support, including any return authorization, before sending merchandise back.
Shipping and price differences
Potential shipping charges and price differences are disclosed when an exchange request is evaluated. If the requested replacement is unavailable, the seller can explain any eligible return or alternative remedy.
Fit assistance
Read Size & Fit Guide before placing an order, particularly for limited collections or print-to-order items.