Shipping Policy
Born Hood Clothing delivery, shipping promotions, processing, tracking, and destination information.
Shipping rates and promotions
Delivery options, charges, tax, and eligible destinations are shown in the applicable checkout. When advertised, a free-shipping offer for qualifying orders of $150 or more applies only where its conditions are met and confirmed at checkout; excluded products, locations, or delivery services may not qualify. No undisclosed delivery surcharge should be assumed from a promotional banner.
Production and dispatch
Some clothing designs are printed or prepared after an order is accepted. Processing times differ by garment, availability, and fulfillment partner. Preparation time is separate from transit time; the available product and checkout details are the best source of order-specific timing.
Delivery estimates
Any delivery date shown before dispatch is an estimate unless expressly identified as guaranteed. Carriers can experience weather, peak-period, customs, and routing delays. Multi-item orders may arrive in separate shipments. Tracking, where provided, may not update immediately when a label is generated.
Order tracking
Look for the carrier link and order reference in your dispatch email or original order confirmation. If you cannot locate tracking, begin with Order Help and the selling provider's support channel.
Address issues and lost parcels
Check your address before checkout. If you notice a mistake, request an update promptly; changes are not guaranteed once production or shipping begins. If a parcel appears lost, damaged, or incorrectly delivered, keep carrier notifications and photos of packaging and consult the order-support channel.
International orders
International shipment availability varies by product and selling channel. Duties, taxes, import fees, and local restrictions may apply. The selling checkout or carrier should identify whether such charges are included or due on delivery.
Need help?
For an existing order, use the instructions in its confirmation. See Contact & Support, Returns & Refunds, or FAQs for related questions.